Terms of service



Last updated: 25 September 2026

These Terms govern quoteofthings.com. “We” means the individual seller who operates this store from Hanoi, Vietnam (office: SN 4, Thôn 1 Kim Lan, Xã Bát Tràng, Thành phố Hà Nội). “You” means any visitor or customer.

By using the site or placing an order, you agree to these Terms and to our Shipping, Refund, and Cancellation policies.

1) Business model

We sell print-on-demand products that we design. After you order, a US print partner — currently Dreamship or CustomCat — prints and ships the item. They do not handle customer support. We handle cancellations, refunds, replacements, and questions from Vietnam.

2) Eligibility

You must be the age of majority where you live. You are responsible for account credentials and for information you enter at checkout.

3) Prohibited uses

Do not use the site for unlawful, fraudulent, or abusive activity, including IP infringement, malware, scraping that interferes with the site, or unauthorized access.

4) Products

Colors, print placement, and size can vary slightly because items are printed to order. Listings are guidance, not a guarantee of an identical match to your screen.

5) Pricing and payment

Prices are in USD and may change. Checkout currently accepts PayPal only. Taxes or import duties may apply and are yours unless checkout says otherwise.

6) Order acceptance

We may refuse or cancel an order for fraud, errors, or fulfillment limits. If we cancel after payment, we refund the original PayPal payment.

7) Cancellation

Email support@quoteofthings.com within 6 hours of the order. After that, production may have started and we may not be able to cancel.

8) Refunds

Within 30 days of delivery we refund or replace defective, damaged, wrong, or lost items, including sale items. Change of mind is not covered. See the Refund & Return Policy.

9) Shipping

Typical production is 2–4 business days after a 5:00 PM Eastern cut-off. US transit is typically 4–8 business days. See the Shipping Policy for rates and international times.

10) Errors

We may correct listing or pricing errors and cancel affected orders, with a refund when payment was taken.

11) Third parties

Shopify, PayPal, Dreamship, CustomCat, and carriers have their own terms. We are not responsible for their independent practices.

12) Privacy

Personal data is handled as described in our Privacy Policy.

13) Liability

To the extent allowed by law, we are not liable for indirect or consequential damages. Where liability cannot be excluded, it is limited as far as Vietnamese law allows.

14) Governing law

These Terms are governed by the laws of Vietnam.

15) Contact

Email: support@quoteofthings.com
Phone: +84 98 639 6472 (Monday–Friday, 08:00–17:00 GMT+7)
Office: SN 4, Thôn 1 Kim Lan, Xã Bát Tràng, Thành phố Hà Nội, Vietnam