Cancellation & Modification Policy



Last updated: 25 September 2026

Products are made to order. You may request a cancellation or change by emailing support@quoteofthings.com within 6 hours of placing the order. Include your order number.

If we cancel within that window, we refund PayPal in full (typically 3–5 business days after we process it).

After 6 hours the order may already be in production and usually cannot be changed (size, design, address, or cancellation). Contact us anyway — we will help if production has not started.

Design changes we accept may delay shipping. Peak seasons take longer.

Quote of Things is operated by an individual seller in Hanoi, Vietnam. Office: SN 4, Thôn 1 Kim Lan, Xã Bát Tràng, Thành phố Hà Nội. Phone: +84 98 639 6472 (Monday–Friday, 08:00–17:00 GMT+7).