Refund & Return Policy

Last updated: 25 September 2026
Support: support@quoteofthings.com

Items are print-on-demand. Dreamship or CustomCat prints and ships; all refund and replacement requests must be sent to us.

1) 30-day refund or free replacement if you contact us within 30 days of delivery for:

• Defective or damaged items
• Wrong item or item not as described
• Wrong size due to a fulfillment error
• Lost or missing items

This coverage applies to regular-price and sale items. If we approve a refund or replacement, you usually do not return the item. If we ask for a return, we provide a prepaid label. Do not mail the item to the manufacturer address on the package. No restocking fee.

2) Not covered

• Requests more than 30 days after delivery
• Customer errors (wrong size, design, or address entered at checkout)
• Damage from misuse, washing, wear, or alteration
• Change of mind or preference (items are made to order)

3) How to request

1. Email support@quoteofthings.com or use the Contact form. Include your order number.
2. Send clear photos of the item and of the package/shipping label.
3. We confirm a replacement, a refund, or another solution.

4) Refund timing. Approved refunds go back to the original PayPal payment. After we process them, they typically appear in PayPal within 3–5 business days.

5) Print-on-demand notes. Small differences in print placement or color can occur and are not automatically defects. If the difference is significant, contact us and we will review it.

Our office: SN 4, Thôn 1 Kim Lan, Xã Bát Tràng, Thành phố Hà Nội, Vietnam. Phone: +84 98 639 6472.